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Order Tracking

PartnerJewelry.com will provide order tracking numbers whenever the order status is changed into "Shipped" status. The shipping company's tracking number will be posted into every customer's account page. You will be notified by your registered email with this tracking number. Along with tracking number, customers will enter the shipping company's official website to check the shipping status of your package.

The following are some links of express companies.

DHL:   http://www.dhl.com/en.html    
FeDex:  http://www.fedex.com 
UPS:  http://www.ups.com.cn
TNT: http://www.tnt.com
EMS: http://www.ems.com.cn

1.  UPS contact phone number in main destination countries
Below is the list for your reference of UPS contact numbers for listed countries. Sometimes if there is a delivery problem, our customer service staff will personally contact UPS China to assist you, meanwhile you also can contact your local UPS yourself, and maybe the problem will be solved quicker. 
UPS Japan                   0120-27-1040/ (81) 3-5484-5834
UPS India                    800 22 7171
UPS Australia              (61) 131 UPS (877)
UPS New Zealand         64-9-279-5230/ 0800-742-5877
UPS US                      1-800-782-7892
UPS Mexico               01-800-90-29200/ (5255) 5228-7900
UPS Canada              1-800-742-5877
UPS Brazil                 11-5694-6600/ 0800-770-9035
UPS UK                     08457-877-877
UPS France              0821-233-877
UPS Italy                 800-877-877
UPS Germany          0800-8826630
UPS Sweden            020-788 799
UPS Finland             0800-1-877-877
UPS Denmark           80 30 22 22
UPS Norway             800-33-470
UPS Holland             0800-099-1300
UPS Spain                902-88-88-20
UPS Russia               495-961-2211
UPS Turkey               212 413 22 22
UPS Israel                1-800-834-834/ +972-3-577-0100

2.  DHL contact phone number in main destination countries
Below is the list for your reference of DHL contact numbers for listed countries. Sometimes if there is a delivery problem, our customer service staff will personally contact DHL China to assist you, meanwhile you also can contact your local DHL yourself, and maybe the problem will be solved quicker.
DHL UK:          +44 1332816960
DHL France:     +33 472613098
DHL Australia:  +61 738457850
DHL Germany:  +49 610376560
DHL Canada:    +1 9056731345
DHL Denmark:   +45 70345345
DHL Hellas (Greece) +30-210-989 0000
DHL USA
Customer Service: 1-800-225-5345
Attempted Delivery Inquires: 1-888-273-8876

3.  FEDEX contact phone number in main destination countries
Fedex USA / Canada      1 800 463 3339
Fedex Denmark           70 233 332/ denmark@fedex.com
Fedex France            0825 886 887 /france@fedex.com
Fedex Germany       01806 111 800 / germany@fedex.com
Fedex Italy            italy@fedex.com
Fedex Poland        801 002 800/ 22 211 80 00
Fedex Russia         7495 788 8881
Fedex Spain          902 100 871
Fedex Sweden        0200 252 252
Fedex Switzerland     0848 1 33339
Fedex United Kingdom    03456 07 08 09
Fedex Hong Kong      (852) 27303333
Fedex Japan             0120-003200
Fedex Australia        13-26-10  /  61132610
Fedex New Zealand       0800-733339/6492565382
Fedex Indonesia            08001888 800  / 6221 75998800
Fedex Argentina              011-5411-4630-0300
Fedex Brazil/Sao Paulo    0800 703 3339
Fedex Mexico                  011-525-55-228-9904
Fedex Puerto Rico           1-787-793-9300

If you know any more useful local courier numbers, please let us know.